We offer fast, inexpensive and discreet delivery through the Australia Post Express Network. Your order will be delivered in Australia Post Express packaging (see right) with supplier details as Olrem Solutions. The packaging will contain no reference to the products contained within. You will receive an email notification when your order has been shipped, this will include the Australia Post tracking number and contact details. Products too large to be shipped via Express Post will be shipped using Australian Registered Post.
What will it cost for delivery?
Orders are delivered for a fixed cost of $10.00 across Australia.
Where do you deliver to?
Our website is designed to accept orders from within Australia only, however if you are outside Australia and wish to place an order please email enquiry@sexymartepping.com.au to discuss your delivery options.
When can I expect delivery?
Once your order has been processed (allow 24 business hours) it will arrive next business day within the Australia Post Express Network. Areas outside of this network can expect delivery within 2-3 days. Orders placed after 10am (AEST) will be processed the following business day.
What if I’m not home to accept delivery?
If there is no one to accept delivery, your package will be taken to the nearest Australia Post Office. A card will be left allowing you to collect your delivery at your convenience.
Can I check the status of my order?
If you need to check on the status of your order, please email enquiry@sexymartepping.com.au (be sure to include your order reference number in your email).
What happens if my order cannot be processed with 24 business hours?
If your order is going to take longer than 24 business hours to process, for example your item is not in stock, you will contacted by phone and/or email, asking you to respond with one of the following options:
- I accept the new delivery date and wish to continue with my order
- I wish to change my order to a similar product. (a list similar products will be advised in the email)
- I do not wish to continue with my order
Will my order be sent before payment has been received?
No. Orders paid by Direct Deposit, PayPal, eCheque and Money Order will only be sent once payment has been received and confirmed. This may take anywhere from 3 to 7 days. If you wish to receive your order faster we would suggest using PayPal instant payment or Credit Card.
Lingerie Delivery
Please allow 5-7 days for delivery of our lingerie. In order for Sexy Mart to offer a large selection of quality lingerie it is not always possible for us to have all our items, including all sizes in stock. Rest assured that your order will be sent via the Australia Post express network immediately it is received from our supplier (usually within 3-4 days).
If you have combined your lingerie order with one or many of our adult toys we will ship your toys immediately and then you lingerie when it arrives. You will only ever be charged the once off shipping fee of $10.00.